Shipping / Pick Up
How long does shipping take?
All of our tie dye items are made to order, meaning we do not carry extra stock of any item, they're only made once an order is placed, which is why it can take longer to ship. Therefore, tie dye will ship within 3-7 business days after your order has been placed.
Stickers will ship within 1-3 business days after your order has been placed.
If an item is out of stock, is it gone for good or will it be restocked?
If an item is sold out, it will be restocked once all the previous orders have been fulfilled. Follow us on Instagram @colormemags for the most up-to-date information on restocks and new launches!
Is there a local pick-up option?
Yes, but in order to protect our location, here's how to select it:
When in check out, go to your shipping options and select "Local Pick-Up." *It is free over $20* Once your order has been placed, you will need to reach out to us via email or Instagram DM to get the pick up location information.
If I see an order is placed for local pick up but we have not been contacted within 48 hours of the sale, it will be cancelled. This is to ensure that I do not make orders for people who actually need delivery but select this option because it's free.
Return and Exchanges
What is your return and exchange policy?
All of our items are final sale. We have size guides to help ensure that you buy the right size items, and everything is handled with care. If you have any questions feel free to contact us at email@example.com or Instagram DM @colormemags.
Care and materials
How do I care for my tie dye?
All items are already washed, clean and handled with care. However, especially during these times, we would suggest you wash again before wearing.
Wash with colors or separate. Do not wash with whites.
When washing, make sure to wash on cold, and dry on low heat or air dry, to preserve the colors for the longest.
How do I care for my iron-on clothing items?
Any clothing item with an iron-on design should be washed inside out and not put in the dryer in order to preserve the design for as long as possible. If your iron-on design does start to lift around the edges or anything like that, you can try to iron it back on by putting a towel over the area and hold the iron (set to cotton setting) down with a good amount of pressure for 10-15 seconds.
How do I care for the stickers?
The stickers are water-resistant, but not water-proof. The adhesive will diminish if exposed to water for too long (for example, on a water bottle that's being dish-washed). They can also tear or fade in color if exposed to lots of "wear and tear," just like any other sticker. We recommend keeping your sticker in a dry and safe place in order to keep it in pristine condition for the longest amount possible. If you do plan to put the stickers on a water bottle, try to hand wash the inside of the bottle only and pat dry.
How I do find my size?
On each listing, there is a size guide for that item, whether it be t-shirts, hoodies, sweats, or shorts. If you have any questions on sizing, please feel free to DM us on Instagram at @colormemags or email us at firstname.lastname@example.org and we can help you find your size.
What material are the tie dye clothing items?
It varies per items, but they're all a blend of cotton and polyester, except the off-brand tie dye shirts are 100% cotton. Every item is washed at least one time before being sent out, so shrinking should not be an issue.
Didn't find the answer to your question? Feel free to contact us at any time via Instagram DM @colormemags or email us at email@example.com